JaguarPC Review and Test Results

Review

HOSTING PLANS

JaguarPc offers two shared hosting plans: Web Hosting and Business Hosting. Both include a good number of unlimited features including disk space, bandwidth, MySQL databases, FTP accounts, e-mail accounts, and parked domains. Other noteworthy features include daily backups, secure SSL access, cPanel control panel (screenshot below right), Softaculous applications installer, CloudFlare content delivery network, RvSitebuilder, LiteSpeed powered web servers, and free site transfer from your previous hosting provider.

The Business Hosting plan adds a dedicated IP address, a Premium RapidSSL SSL certificate, 600% more server resources, a free domain name for the life of your account, SpamExperts e-mail filtering, and PCI compliance. The Web Hosting Plan renews at $6.97 per month for a 1-year term, while the Business Hosting plan renews at $16.97 per month for a 1-year term.

Both plans are backed by U.S.-based 24/7/365 phone/chat/e-mail support, a 100% network uptime guarantee, a 45-day money-back guarantee, and an A+ Better Business Bureau rating.

Screenshot of JaguarPC cPanel control panel. Click to enlarge.

PURCHASE PROCESS

In order to test JaguarPC for server speed and reliability — and as is our practice — we purchased the cheapest available plan. While not quite speedy, we found the 5-step checkout process to be user-friendly and thorough.

After selecting a hosting plan in Step 1, Step 2 provided the option to register a new domain name, transfer an existing domain, or utilize an existing domain by updating the nameservers.

Step 3 provides for the selection of a hosting term: monthly at $9.97, 6 months at $8.97, 1 year at $6.97, 2 years at $5.97, and 3 years at $4.97. It also provides the option to select a dedicated IP address for only $2.00 per month (a relative bargain); SpamExperts e-mail filtering at $3.99 per month; ClientExec customer management, support and billing software at $3.00 per month; a dedicated SSL certificate at $29.00 annually; and WHMCS billing and hosting automation software at $6.00 monthly.

Step 4 provides the opportunity to review the order, while billing information is entered and a payment method is selected in Step 5. We opted for the PayPal payment option and checked out.

SETUP

The “Welcome” e-mail arrived only seconds after submitting our order and included the client area login information. One minute later, it was followed by the “Order Confirmation” e-mail which provided option and pricing details for our order. Seconds later we received the “Invoice Payment Confirmation” which included a PDF version of the paid invoice for our records. One minute later, it was followed by the “New Account Information” e-mail. It provided all of the information we needed to set up our test site quickly and easily — nameservers, control panel login, FTP login, e-mail server settings, and more (click for sample test site).

JaguarPC 6/22/14–7/1/14 Uptime Test Results Chart. Click to enlarge.

TESTING

Utilizing the services of Dotcom Monitor, all web hosting services reviewed by NCM Online are subjected to 10-day uptime and page-load speed testing. Beginning on 6/22/14 and concluding on 7/1/14, our JaguarPC-hosted website was checked for uptime and page-load speed every fifteen minutes. Approximately two thousand individual checks spread across thirteen locations worldwide were performed during the 10-day test period.

Of the 1071 server uptime checks performed over 10 days, 1035 were successful, while 36 failed. The failures were a mix of TCP 10060 errors (a connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond); HTTP 12002 errors (the operation timed out); and DNS 12007 errors (the hostname could not be resolved). The problems were not limited to a single day, occurring on 6/22/14, 6/26/14, 6/27/14, and 6/30/14. These failures resulted in a 10-day uptime percentage of only 99.0846% — one of the worst we have recorded to date (see 06/22/14–07/01/14 uptime test results screenshot above right).

JaguarPC 6/22/14–7/1/14 Speed Test Results Chart. Click to enlarge.

Unfortunately, JaguarPC’s average page-load speeds were significantly slowed by checks performed during the downtime periods. Of the 1012 page-load speed checks performed between 06/22/14 and 07/01/14, 992 were successful, while 20 failed. The errors slowed the average page-load speed from the 13 worldwide locations to 4.0719 seconds and 3.7163 seconds from the 7 U.S. locations (see 06/22/14–07/01/14 speed test results screenshot right). These were hardly the type of results we had expected.

Because we were so pleased with the other aspects of our JaguarPC hosting, we decided to check and publish the 30-day test results. While this would not help the server speed and reliability ratings — which are always based on the 10-day results — we thought that it might be useful for persons considering the purchase of JaguarPC web hosting.

JaguarPC 6/22/14–7/21/14 Uptime Test Results Chart. Click to enlarge.

While we would prefer not to dwell upon negatives, the 30-day uptime test results were only marginally better. Of the 3068 server reliability checks performed between 6/22/14 and 7/21/14, 2989 were successful while 79 failed. In addition to the dates cited above, reliability problems occurred on 07/04/14, 07/16/14, and 07/21/14; and consisted of DNS, HTTP, and TCP errors (see 06/22/14–07/21/14 uptime test results screenshot right). The 30-day uptime test result yielded a reliability score of only 99.4572%, the equivalent of a two-star rating.

Of the 3025 page-load speed checks performed between 06/22/14 and 07/21/14, 2978 were successful, while 47 failed. The average page-load speed during the course of the 30-day test proved to be 3.4518 seconds from the 13 worldwide locations (see 06/22/14–07/21/14 speed test results screenshot below right), and 3.0589 seconds from the 7 U.S. locations — the equivalent of a one-half-star rating.

JaguarPC 6/22/14–7/21/14 Speed Test Results Chart. Click to enlarge.

Pros

• Unlimited disk space
• Unlimited bandwidth
• Unlimited domains
• Unlimited e-mail accounts
• Unlimited databases
• CloudFlare content delivery network
• cPanel control panel
• Softaculous apps installer
• Low cost
• Prices displayed in shopping cart renew at same rate
• Cheapest plan includes dedicated IP address and SSL certificate options
• PayPal payment option
• Free site transfer from previous provider
• High marks for ease of use
• 24×7 phone, chat and e-mail support
• 45-day money-back guarantee
• A+ BBB rating

Cons

• 99.0846% 10-day uptime test result
• 4.0719 second 10-day average page-load speed

Conclusion

Despite a wealth of top-notch features, lack of reliability and less-than-optimal page-load speeds prevent us from endorsing JaguarPC at this time.

JaguarPC has earned 3.5 stars and is not recommended by NCM Online.

 Low-cost JaguarPC Web Hosting Plans

Cheap website hosting company price comparisons based on 1-year term list price before coupon/promo codes or limited time/introductory offer discounts. These are the renewal rates for the second year of hosting. To ensure that you receive the most affordable JaguarPC pricing possible, please visit our Web Hosting Coupon Codes page for current discounts and special offers before making any purchases.

Plan	Web Hosting	Business Hosting
Disk space	Unlimited	Unlimited
Bandwidth	Unlimited	Unlimited
MySQL databases	Unlimited	Unlimited
FTP logins	Unlimited	Unlimited
E-mail accounts	Unlimited	Unlimited
Parked domains	Unlimited	Unlimited
Daily backups	Free	Free
Secure SSL access	Free	Free
RvSitebuilder	Free	Free
Softaculous script installer	Free	Free
cPanel Pro
CloudFlare
SSL certificate
SpamExperts
LiteSpeed
Dedicated IP address	X
Premium RapidSSL SSL	X
PCI compliant	X
600% more resources	X
24/7 phone/chat/e-mail/ticket support
Online community forum
Online knowledge base & FAQs
Merchant accounts
45-day money-back guarantee
Free site transfer from previous provider
Cron jobs
Password protected directories
Custom error pages
Free DNS management
Free Perl module installations
Custom MIME types
Unlimited e-mail forwarding
Unlimited e-mail autoresponders
Unlimited mailing lists
Web-based e-mail access
Control DB permissions
phpMyAdmin
Webalizer, Analog, & Awstats
FTP & e-mail stats
Bandwidth report
Multiple application/CMS options
Multiple shopping cart options
Template Express
Secure shell (SSH)
Editors: emacs, pico, vi
Project management software
Developer environment
HTML, VRML, XML, SHTML
C/C++, Perl, CGI
PHP5 w/Zend Optimizer
Ruby & Ruby on Rails
TCL, Python, JavaScript
Server side includes (SSI)
WAP/WML/wireless
Shockwave/Flash
QuickTime/Real
Media HTTP streaming
mod_gzip & mod_rewrite
Powerful quad-core processor servers
24/7/365 network monitoring systems
Cisco & HP powered network & firewall
100% network uptime guarantee
Domain name	$12.95/year	Free
Setup	Free	Free
Price per Month*	$6.97	$16.97

*Prices based on 1-year term before the application of coupon/promo codes and introductory/limited-time offer discounts. While you may pay less for the first year of hosting, the prices displayed on this page are the 1-year term renewal rates.

Company Information

Founded by Greg Landis in 1998, JaguarPC has become one the world’s leading shared hosting service providers. As president and CEO of the company, Greg moved the organization’s headquarters from Houston, TX to Colorado Springs, CO in 2010. In addition to Colorado Springs and Houston, the growing firm currently maintains offices in Las Vegas and Atlanta.

Presently home to more than 500,000 domains, JaguarPC provides web hosting and programming services to consumers, small-to-medium-sized businesses, non-profits, and government agencies worldwide.

With a business model that stresses high-quality, cost-effective internet technology solutions, the company continues to expand its customer base while maintaining the core values that have allowed it grow from a two server operation to a recognized industry stalwart with operations that presently utilize thousands of servers and a diverse staff of technology experts.

Utilizing carriers such as AT&T, XO Communications, Level3, Comcast, AboveNet, and Cogent; JaguarPC maintains Tier IV powered datacenters in Atlanta, GA and Dallas, TX. Their network features multiple 10G ethernet connections with 160GBPS capability. The company maintains fully redundant power, cooling, and connective systems; and is staffed by technicians dedicated to providing the most dependable network in the hosting industry.

JaguarPC’s current hosting plans include shared, VPS, cloud and dedicated servers, as well as specialized WordPress hosting. This extensive array of offerings provides cost-effective web solutions to meet the wide-ranging needs of individuals and organizations ranging from the smallest start-up to major corporations.

To learn more about the firm, visit them online at www.JaguarPC.com. Complete contact information provided below.

JaguarPC 3578 Hartsel Drive Unit E #361 Colorado Springs, CO 80920 888-338-5261 719-387-9909 Fax 888-636-9451 E-mail: sales@jaguarpc.com

How to Install WordPress

This video tutorial demonstrates the installation of WordPress on an JaguarPC shared hosting account using the cPanel control panel and the Softaculous applications installer.